Reuel Miller


E-mail:                            
Postal Address:                PO Box 1393
                                       Sea Point
                                       8060
Phone Number:                +27 21 461 4538 (h)
                                        082 466 0666
ID Number:                      721229 5291 086
Citizenship:                       South African (and Israeli)
Driver's License:               08
Languages                        English (Fluent: Reading & speaking)
                                       Afrikaans (Working: Speaking)


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Education
1986 - 1990        Bergvliet High School                 
Obtained University Exemption



1991 - 1992        University of Cape Town

Bachelor of Social Science

Passed:
Mathematics
Modeling and Applied Computing [BASIC] (Distinction)
Information Systems [DBase] (Distinction)
Business Law


1993        University of South Africa        

Bachelor of Commerce

Passed:
Economics
Business Economics
Accounting


1994 – 1995: Spent time on Kibbutz Ketura in Israel


1996        Cape Technikon (Part-time, while working at Movie Tide)

Bachelor of Information Technology

Passed:
Information Systems
Developmental Programming [COBOL]
Technical Programming [C++] (Distinction)


1997                        Integrated Technologies Institute (ITI, now IT-IQ)          Sea Point

Microsoft Certified Systems Engineer [Completed]
View Attendance Certificate Courses attended:
#578 Networking Essentials
#798 Supporting MS Windows 95
#803 Administering MS Windows NT4.0 Server
#922 Core Technologies for MS Windows NT4.0 Server/Workstation
#688 TCP/IP
#689 Enterprise Technologies for MS Windows NT4.0 Server
#826 Internet Information Services
#1026 Exchange Server 5.5 Series - Concepts and Administration
#973 Exchange Server 5.5 Series - Design and Implementation
#1560 Updating Support Skills from NT4 to Windows 2000


View Exam Result Exams Passed:
70 - 073 Implementing and Supporting MS Windows NT 4.0 Workstation
70 - 067 Implementing and Supporting MS Windows NT 4.0 Server
70 - 068 Implementing and Supporting MS Windows NT 4.0 Server in the Enterprise
70 - 077 Implementing and Supporting MS Internet Information Server 3.0 & MS Index Server 1.1
70 - 059 Internetworking with MS TCP/IP on MS Windows NT 4.0
70 - 058 Networking Essentials
70 - 081  Implementing and Supporting MS Exchange 5.5

To be written: Upgrade to Windows 2000 (Waiting for exam to be released)


View Certificate Qualifications Earned:
Microsoft Certified Product Specialist
Microsoft Certified Product Specialist + Internet
Microsoft Certified Systems Engineer


Work experience


June 1995 - February 1997 Movie Tide (Video Rental Shop)        Sea Point


Shop Manager

Responsibilities:


References

Paul Wimmers 797 1816 (H)
Owner: P & F Entertainment CC T/a Movie Tide


March 1997 – July 1997                        KNet Computer Training Center (now Digital Vision) Plumstead

Mentor
(KNet term for Teacher)

Function and Responsibilities


References

Sue Cohen        762-3396 (W) 083 456 2468
lolcohen@gem.co.za


October 1997                        Q Data Networks                                          N1 City

Contractor


Telkom roll-out. Setup all the computers with Windows 95/Novell and installed them onto the desks.

References

Marc Aldridge        083 658 8858



November 1997 – March 1998                Computer Networks                                City Bowl

Contractor


Woolworths Network Update. Removed Banyan Vines network, and setup PCs to connect to the NT Servers and setup the IP Printing for Mainframe and UNIX printing.

Function and Responsibilities


References

Jon Moller        083 448 0558



April 1998 – September 1999                        Old Mutual                                Mutual Park

Contractor


Desktop Support for the new Listing and Demutualisation Call Center

Function and Responsibilities


References

Services:
Warren Williamson        082 469 7566
Andrew Campbell:        082 456 5593

Clients:
Vanessa Dagnin:                082 453 7196


June 2000 - Present     Exsol Solutions

Technical Support Engineer


Function and Responsibilities
  • Support Exsol Solution's DIS Digital Image Scanning and Indexing product
  • Database Administration for customers who do not employ a full-time DBA
  • Liaison between Customers and Developers
  • Network Administrator for the Office
  • Exchange Administrator for the office

References

Bruce Krogg        422 0014


Skills Sheet:      
       
SKILL   Skill Level  
       
Application Software - Productivity:    
  Microsoft Excel 36-48 months  4
  Microsoft Office 36-48 months  3
  Microsoft Word 36-48 months  4
       
 Communication      
- LAN Protocols:      
  Ethernet 12-18 months 3
  Token-Ring 12-18 months 3
  NetBEUI 6 -12 months 2
  TCP/IP 12-18 months 3
       
 Communications      
- Network Applications:      
  Computer Telephony Integration    
  - Datavoice 6-12 Months 3
  - Genesys 3-6 Months 1
  Interactive Voice Response    
  - Datavoice 6-12 Months 3
  - Genesys 3-6 Months 1
       
 Enterprise Applications      
- Messaging Systems:      
  MS Exchange Server 5.5  6-12 months  3
- Database Systems:      
  MS SQL Server 7.0  6 months  2
       
 Languages      
- Spoken:      
  Afrikaans Over 10 years  2
  English Whole Life  5
       
 Management:      
  Call Centre Management 6-12 months  3
  IT Management 18-24 months  3
  Network Management 18-24 months  3
       
 Operating Systems      
- Desktop:      
  Windows 95 4-6 years 4
  Windows 98 6-12 months 4
  IE4.0 / IE5.0 12-18 months 5
  Windows NT - Workstation  36-48 months 5
  Windows 2000 - Professional  2 months 2
  Windows 3.x/DOS 6.x  6-8 years 5
       
       
 Operating Systems      
- Server:      
  Windows NT- Server 18-24 months 4
  IIS 4.0 3-6 months 1
       
 Support:      
  Application Software 18-24 months  3
  Back Office 18-24 months  3
  Call Centre 6-12 months  4
  Desktop Operating Systems 36-48 months  5
  Help Desk 36-48 months  5
  PC Hardware 36-48 months  3
  Server Operating Systems 18-24 months  4
  Training 6-12 months  4


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